divona
Terms of Service
effective 20 september 2026
- What you create is yours. We do not train AI models on it.
- AI output is not reviewed by a human. You are responsible for what you publish.
- The Service is provided as is, with liability limited to what you have paid us.
These terms are an agreement between you, or the company you represent, and Divona (“we”, “us”), operated from Dubai, United Arab Emirates. By creating an account or using the Divona website or workspace (the “Service”), you agree to them. If you use the Service on behalf of a company, you confirm you have authority to bind it.
01 The Service
Divona stores your brand guidelines and makes them available to the AI tools you work with, and checks generated output against them.
The Service is in early access. It may change or be discontinued at any time, and we make no commitment to uptime or availability. Keep your own copies of anything important.
02 Accounts
Anyone may register. Access to the Service is granted at our discretion. You must be 18 or over.
You are responsible for all activity under your account and for keeping your login details secure. Accounts are personal and may not be shared.
You may close your account at any time. We may suspend or terminate an account that breaches these terms, is used unlawfully, or puts the Service or others at risk.
03 Your content
You retain ownership of everything you create or upload to the Service. You grant us a limited licence to host, process and transmit your content as needed to operate the Service for you, including to the AI providers used to fulfil your requests. We do not use your content to train AI models.
You are responsible for your content and confirm that you have the rights needed to use it. The Service itself, including its software, design and brand, remains our property.
04 AI output
The Service generates content using AI models. Output may be inaccurate, incomplete, or similar to existing material, and is not reviewed by a human. You are responsible for reviewing output and for anything you publish or use. Checks performed by the Service are an aid, not a guarantee of correctness, legality, originality or accessibility.
05 Fees
Where you connect your own AI provider account, you pay that provider directly for all usage, including usage made through the Service. Spend limits we apply are estimates and are not a guarantee of your provider’s charges.
Where we offer paid plans, prices and payment terms will be published before any charge is made. Credits included in a plan have no cash value, are non-refundable, and expire as stated in the plan.
06 Acceptable use
You may not use the Service to:
- Break the law or infringe the rights of others
- Upload material you do not have the right to use
- Generate content that is unlawful, harmful, deceptive or impersonates others
- Access or attempt to access another customer’s data
- Resell, copy or reverse-engineer the Service
- Interfere with the operation or security of the Service
07 Third-party services
The Service relies on third-party infrastructure and AI providers. We are not responsible for their availability or conduct. Your use of any provider you connect is governed by that provider’s terms.
08 Warranties
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted or error-free.
09 Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, data, business or goodwill. Our total liability arising from these terms or the Service is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these terms excludes liability that cannot be excluded by law.
10 Indemnity
You agree to indemnify us against claims, losses and reasonable costs arising from your content, your use of the Service, or your breach of these terms.
11 Termination
Either party may end this agreement at any time. On termination, your right to use the Service ends and your data is handled as described in the Privacy Policy. Sections 03, 04, 08, 09, 10 and 13 survive termination.
12 General
Neither party is liable for delays caused by events beyond its reasonable control. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale. If any provision is found unenforceable, the rest remains in effect. These terms and the Privacy Policy are the entire agreement between us regarding the Service.
13 Governing law
These terms are governed by the laws of the United Arab Emirates, and the courts of Dubai have exclusive jurisdiction over any dispute.
14 Changes and contact
We may update these terms from time to time. The current version is always available on this page, and the effective date above will be revised. Continued use of the Service after a change means you accept the updated terms.
Divona, Dubai, United Arab Emirates · hello@divona.dev